2738 Mt. Moriah

Memphis, TN 38115

(901) 286-2515


Mon - Fri 8:00 am - 5:00 pm

Service Available 24/7

How to Select a Home Care Agency

How to Select a Home Care Agency

  • Client rights are explained and observed at all times.
  • Confidentiality is assured and maintained at all times.
  • Ongoing professional assessment begins with the agency’s first encounter with the client/family and is continuous.
  • Services are available and supervised 7 days a week, 24 hours a day.  
  • Planning for care includes the client, family, and home care team.
  • Community resources are accessed appropriately.
  • Infection control processes are in place and monitored.
  • Employees are screened, bonded, and held accountable to the agency.
  • Insurance is adequate for employee, agency and client protection.
  • Staff competency is evaluated and upgraded constantly.
  • Staff is provided with adequate resources to deliver quality and safe care.
  • Supervisory support and guidance is available at all times.
  • Billing Practices are ethical, consistent, fair and explained thoroughly.

It’s your right to ask all the questions you need to in order to feel comfortable about your decision.

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